Privacy Policy
Effective Date: August 29, 2025
Welcome to Bluetrans Private Limited, where your privacy is paramount. We, at Bluetrans, are committed to safeguarding your information and ensuring its confidentiality. This Privacy Policy outlines how we collect, use, disclose, and protect your data when you engage with our website, blue-trans.com, or our mobile application (referred to collectively as the “Bluetrans Platforms”). This Policy is applicable to all users, including customers, service recipients, and drivers.
This Privacy Policy constitutes an electronic agreement between you and Bluetrans under the Information Technology Act, 2000, and its accompanying Rules.
When we refer to “you” or “your”, we mean the user of the Bluetrans Platforms. This Policy is an integral part of, and should be read alongside, the applicable Terms of Service.
At Bluetrans Private Limited, we are dedicated to using any personally identifiable information you provide us in accordance with this Privacy Statement. By utilizing the Bluetrans Platforms and associated services, you consent to the collection, transfer, storage, and use of your information as outlined in this Policy. If you disagree with any aspect of this Policy, we kindly ask you to discontinue using the Bluetrans Platforms and our services until your concerns are addressed.
Please be aware that Bluetrans reserves the right to update this Privacy Policy periodically. We will make reasonable efforts to inform you of any amendments. However, we recommend regularly reviewing this page for updates.
Information We Collect
We may collect the following information:
- Name and job title.
- Contact information, including email address.
- Demographic details like PIN code, address, and mobile number.
- Profile information such as login credentials, preferences, and interests.
- For Driver Partners, additional information including location details, government identification documents, vehicle-related documents, and call/SMS details may be collected.
- Background check and identity verification information may also be obtained, where permitted by law.
You may request to review or amend the information you provide, and we will ensure accuracy and completeness to the best of our ability. Bluetrans does not retain sensitive personal data longer than necessary.
We may request additional information in the future, subject to your consent or regulatory requirements.
How We Use Collected Information
We use the information we collect to:
- Improve and personalize the Bluetrans.
- Facilitate transactions and manage user accounts.
- Track order status and deliver services efficiently.
- Send promotional communications with your consent.
You can opt-out of promotional communications as per regulations or by contacting us directly.
Security Measures
Your data security is our priority. We employ physical, electronic, and managerial procedures to prevent unauthorized access or disclosure. We comply with relevant data protection regulations and only retain information for necessary periods or as required by law.
Disclosure
We may disclose certain personally identifiable information to third-party service providers for various purposes, including personalization and analytics. Additionally, information may be shared with government agencies or law enforcement when mandated by law.
Prohibited Activities
Users are prohibited from engaging in activities outlined in the Information Technology (Intermediary Guidelines and Digital Media Ethics Code) Rules, 2021. Non-compliance may result in termination of platform access.
Withdrawal or Non-Provision of Data
You have the option not to provide requested data or to withdraw consent at any time. However, this may affect our ability to provide certain services.
Cookie Usage
We use cookies to enhance user experience and gather statistical data. You can manage cookie preferences in your browser settings.
Links to Other Websites
Our website may contain links to third-party sites. We are not responsible for their privacy practices and recommend reviewing their privacy policies.
Accessing Your Information
You can request details of the personal information we hold about you, and we will promptly address any inaccuracies.
Contact Us
For questions or to report a privacy breach, please contact us through the support page.
Grievance Officer
In compliance with applicable regulations, our Grievance Officer details are provided below for privacy-related concerns.
- Name: Ashish Nirala
- Contact Number: 8384055015
- Email: Ashish@onev.in